04 Nov 2011
Addressing Client Concerns
Do you address the concerns your clients present to you? OR, do you attempt answer the question just to get out of the conversation?
Clients ask hard questions that may make you have to admit your shortcomings. Sound advice: do not avoid the hard questions. Be upfront and honest with your clients and they will reward you for it.
If a client has a perception that there is an issue, there is an issue. I had a past posting that addresses perception is reality.
If you avoid the hard questions, you will damage your reputation, credibility and brand. Even if clients do not like the answer, they will at least respect the honesty and honesty goes a long way.
RatingsNovember 6, 2011
Great! thanks for the share!
MorganNovember 9, 2011
Great submit, I look ahead to fresh news from you.
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